Privacy Policy

 

WALKER GREENBANK PRIVACY POLICY

Walker Greenbank PLC (“we” or “us”) respects your privacy and your personal information. This privacy policy is designed to tell you about our practices regarding the collection, use and disclosure of personal information which may be provided to us through our website or collected through other means such as in person by us, by an online form, email or telephone communication.
This privacy policy explains who we are, what personal information we collect and how it is used. It also explains what rights you have.

Our website may contain links to third parties’ websites. We assume no responsibility for the privacy practices or content of those websites.

 

Summary of how we use your information

Information we collect from you

How we use information and the legal basis

How we protect your information

Cookies

Disclosing your data

International data transfers

Data retention

Your rights

Contact details

 

Summary of how we use your information
Walker Greenbank PLC uses your personal information to enable users to subscribe to our alerting service, to notify them of new documents and material uploaded onto our website and deal with general enquiries.

Information we collect from you

Information you provide voluntarily

The type of information we collect includes your name, company name, job title, postal address, telephone, e-mail address, as well as records of any correspondence, including marketing preferences, emails and telephone conversations.

Job Applicants – when you contact us in relation to employment opportunities within the Walker Greenbank group, we collect certain information as part of the recruitment process. You can learn more about this in our separate Job Applicant Privacy Statement

Information we collect automatically

If you engage with us online via our website our cookies will capture your IP address, your location and record how you use the site to help improve our website and improve your user experience

Information we receive from third party sources

We may receive personal information about you from third party sources (including companies that provide media services or support us with corporate communications). The types of information may include your name, postal address, e-mail address and telephone number.

How we use information and the legal basis

Our legal basis for collecting and using your personal information will depend on the personal information concerned and the specific context in which we collect it.

We will use information that you provide in order to respond to enquiries submitted or to provide the products or services that you have requested from us, i.e. where the processing is necessary for us to comply with our obligations under a contact.

We may also process your personal information for our legitimate business interests – that is, in order to facilitate the management of our business. This includes some or all of the following purposes:

  • To enhance, modify, personalise or improve our products and services to the benefit of customers and prospective customers
  • To provide postal and/or email communications which we think will be of interest to you
  • To determine the effectiveness of our promotional campaigns and advertising
  • To better understand how people interact with our website
  • To enhance the security of our information systems

Whenever we process data for these purposes, we will ensure that we always keep your personal data rights in high regard and take account of these rights.

We may also process your personal information with your consent for marketing purposes. You can subscribe or unsubscribe from our marketing communications online through your website login or by clicking unsubscribe on any of our marketing communications.

You have the right to object to this processing if you wish. If you wish to exercise this right, please contact us using the information below.

Please bear in mind we may need to retain some, minimal information in order to respect your request to be excluded from processing.

 

How we protect your information

We use reasonable and appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. We take care to allow access to personal information only to those who require such access to perform their tasks and duties, and to third parties who provide services to us or otherwise have a legitimate purpose for accessing it.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect our personal information, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

 

Cookies
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to save your basket for you should you leave and then return at a later date.
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

 You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

 

 

 

Default expiration time

Google

Analytics

cookies

_utma

Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.

2 years from set/update

_utmb

Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.

30 mins from set/update

 

_utmc

Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.

End of browser session

 

_utmt

Used to throttle request rate.

10 minutes

_utmz

Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.

6 months from set/update

 

ga

Used to distinguish users.

2 years

gid

Used to distinguish users.

24 hours

Custom cookies

cookiesAccepted

Used on every page that is protected with cookie policy

1 year



You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site. 

Except for essential cookies, all cookies will expire at the end of your visit

 

Disclosing your data

We will not share our personal information with third parties unless it is with:

  • Your consent
  • To another company in the Walker Greenbank Group (which shall include subsidiaries as defined in section 1159 of the UK Companies Act 2006
  • Law enforcement or government authorities, or if we believe it is necessary for legal or public safety reasons
  • Any new owner of the Walker Greenbank company (or the company’s assets) in the event of a sale

 

International data transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different to the laws of your country. If we transfer your information outside of the EEA, and the third party country or international organisation has bot been deemed by the EU Commission to have adequate data protection laws, we will provide appropriate safeguards and we will be responsible for ensuring your privacy rights continue to be protected as outlined in this notice. By submitting your personal information to us you agree to the transfer, storing and processing of your information outside the EEA in the manner described above.

 

Data retention

We retain personal information we collect from you where we have an ongoing contractual or legitimate business need to do so. We keep your information only for as long as necessary to fulfil the purpose it was collected for. In considering how long to keep it, we will take into account its relevance to our business and our legal and regulatory obligations.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

Your rights

You have rights over your personal information.  Some rights may, however, be limited, for example we may be obliged by law to keep information.

You have the right to request a copy of the information we hold about you.

You can ask for information to be corrected or deleted.

You can object to us processing your personal information and/or ask us to limit processing.

You can ask for a copy to be sent in a structured digital format or ask us to send to another party (where technically possible).

To exercise any of these rights, please contact us using the information below. To process a request from you, we will need to confirm your identity to ensure we’re accessing the right data.

You can opt out of marketing communications we send you at any time. You can exercise this right by clicking on the unsubscribe link in the marketing emails we send you.

 

You have the right to complain to an EU data protection authority. In the UK the authority is the Information Commissioner’s Office.

 

Contact details

Walker Greenbank PLC is the data controller responsible for your information.

For any queries relating to this privacy policy please contact privacy@walkergreenbank.com or by writing to

 

Company Secretary

Walker Greenbank PLC

Chalfont House

Oxford Road

Denham

UB9 4DX

United Kingdom

 

This Privacy Policy was last updated May 2018